Privacy Policy
Last Updated: 1st July 2026
Thank you for visiting https://vigorebike.in/, the official website of VigorEbike. We respect your privacy and treat it as a core part of how we do business. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website or purchase a product on https://vigorebike.in/
This policy applies only to information collected through https://vigorebike.in/ and does not cover information collected through any other means.
1. Privacy of Personal Information
VigorEbike respects your privacy and is committed to protecting the personal information you share with us. We collect, use, store, and process personal information only for legitimate business purposes and in accordance with applicable laws.
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their independent marketing purposes. Information submitted through our website, including enquiries, purchases, registrations, warranty requests, and customer support interactions, is handled using reasonable administrative, technical, and security measures.
VigorEbike may communicate with users regarding orders, services, warranty support, product updates, promotional offers, or other business-related matters. Users may opt out of certain promotional communications where applicable.
Information We Collect
When you browse, contact us, book a test ride, place an order, or interact with our website, we may collect information including:
· Name
· Email Address
· Phone Number
· Shipping & Billing Address
· Order Details
· Payment Information (processed securely through payment providers)
· IP Address and Device Information
· Website Usage Data
We collect this information only for legitimate business purposes such as order processing, customer support, warranty services, test ride bookings, and improving our website experience.
2. Cookies Policy
Our website uses cookies to understand how visitors use vigorebike.in — including how often pages are visited and which content is requested. This helps us improve site performance and your browsing experience.
Note: As an e-commerce store, our website may use both session cookies and limited persistent cookies (for example, to remember your cart or login session). We recommend reviewing your cookie settings directly through your browser preferences.
3. Changes to This Privacy Policy
VigorEbike reserves the right to update this Privacy Policy from time to time. Whenever we do, we will revise the "Last Updated" date at the top of this page. For any material changes, we will notify users by posting a notice on this website.
4. Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection against hacking or other security threats.
5. Social Media (Facebook & Instagram)
Content shared on VigorEbike official Facebook and Instagram pages is for general reference only and does not represent a binding commitment or officially endorsed claim by the Company. Views expressed by followers or third parties on our social pages are their own opinions, and the Company is not responsible for them.
Any advice, tips, or guidance shared on our social pages is general in nature, based on common experience, and provided free of cost — it may not address every individual's specific requirements.
Our presence and activity on these platforms are governed by the laws of India, in addition to the respective platform's own Terms and Conditions. These pages are not endorsed, sponsored, or administered by Facebook or Instagram.
Use of Information from Social Media
Information received from users or third parties through our social media pages may be used by the Company for its own purposes, including brand communication and product development. Personal information shared with us on these platforms will not be sold, exchanged, or transferred to any other company; however, we reserve the right to use such information internally for our own purposes.
Intellectual Property
All content posted by VigorEbike on its social media pages — including software, code, media, and promotional communications — is protected under applicable copyright, trademark, and patent laws. Unauthorised use, reproduction, or distribution of this content is prohibited without prior written permission from the Company.
Contests & Promotions
For any contests or promotions run by VigorEbike, the Company's decision and the specific terms of that contest/promotion are final and binding on all participants. Participation in a contest or promotion permits the Company to use a participant's name, relevant details, and/or photographs for publicity and advertising purposes, without additional compensation or notice.
6. Limitation of Liability
VigorEbike shall not be liable for any indirect, special, exemplary, or consequential damages arising from the use of, or inability to use, the information, content, or services on this website or our social media pages — including damages resulting from unauthorised access, hacking, or data breaches, despite reasonable security precautions taken by the Company.
7. User Responsibility & Indemnity
By accessing this website or our social media pages, users agree to act responsibly and avoid causing harm or loss to the Company. If the Company suffers any loss or damage due to a user's actions, it reserves the right to identify the responsible party and seek appropriate compensation, including legal costs.
8. No Warranties
VigorEbike does not provide any express or implied warranties regarding the timeliness, security, uninterrupted availability, accuracy, or reliability of this website, or of any goods, services, or transactions conducted through it.
9. Governing Law
All disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Jaipur only.
Related Policies
For more information, please review our Terms and Conditions, Refund and Return Policy, and Warranty Policy
Contact Us
Questions about this Privacy Policy?
VigorEbike
📞 +91 97999-98443 (Call & WhatsApp)
📍P.NO. 11, SUMER NAGAR VISTAR N-BLOCK, KHEJDON KA BAS, MANSAROVAR JAIPUR – 302020
🕒 Monday to Saturday, 10 AM – 6:30 PM