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Delivery Address and Non-Delivery
By placing an order, you confirm that the address provided for delivery is correct and complete in all respects. If a delivery failure occurs due to incorrect or incomplete information provided by you (e.g., incorrect name, address, or recipient unavailability), any additional costs for re-delivery will be borne by you. The Company will not be liable for any delays, damages, or losses caused by third-party delivery services during transit. -
Undelivered Orders and Refunds
In cases where the Company is unable to deliver the ordered product(s) for any reason, the amount paid by you will be refunded through the same payment method used during purchase or credited to your account in the form of a deposit. This refund or credit process will be completed within 90 (ninety) business days from the date the delivery failure is confirmed. -
Contact Information and Notifications
You are required to provide a valid phone number and email address when placing an order on the Website. By registering your phone number with us, you consent to receive updates regarding your order, shipment, and delivery via phone calls and SMS notifications. Additionally, unless you opt out, the Company may use your personal information to send promotional calls or SMS messages. -
Product Description and Packaging
We strive to present our products as accurately as possible on the Website, in compliance with applicable laws. However, we cannot guarantee that the product received will exactly match the description or appearance shown on the Website. Packaging may also differ slightly from the images displayed.
These terms are intended to ensure smooth communication and service between the Company and you, the customer.